Business Operations Coordinator

Business Operations Coordinator

Remote / USA

Operations /

Full-time /

Remote

✅ What You’ll Do

• Project Management Assistance: Assist the Head of Operations by project managing, tracking deliverables, and coordinating across teams for various initiatives, including Product Operations, Competitive Landscape, and Vendors.
• People & Recruiting Logistics: Assist with recruitment initiatives, employee ops, and new-hire onboarding logistics.
• Data & Business Intelligence Support: Maintain internal operational dashboards, ensuring key metrics are accurate and current to support strategic decision-making.
• Vendor asset mgmt: Assist with physical credit/debit card asset ordering, tracking, and inventory logistics. Procure partner gifts and employee perks.
• Competitive Intelligence: Maintain up-to-date competitive comparisons for credit card rewards programs and benefits offerings.
• Process Documentation & Optimization: Maintain and enhance operational playbooks (SOPs) for recurring processes; identify opportunities to streamline workflows and increase efficiency

⚡️What Makes You a Great Fit

• You have excellent organizational and multitasking skills, with a strong attention to detail: You naturally create systems and optimize processes. 
• When given a project, you run with it—proactively solving problems, asking questions, anticipating roadblocks, and delivering results.
• You understand the value of effective professional communication with colleagues and external vendors and partners. 
• You’re ambitious and thrive in ambiguity; you’re excited by a role that shifts priorities based on the highest-impact needs of a fast-growing company and stretches you to learn new things.
• Tech Savvy: You're comfortable learning new software tools quickly and organizing data effectively. 
• Calm Under Pressure: When a laptop doesn't arrive on time or a vendor drops the ball, you stay composed and find solutions. 
• Ideally: Curious About FinTech or Tech startups : You're excited to learn about credit products, financial services, rewards programs, and tech.
• Based in the US

👀What We’re Looking For

• 1-4 years of experience in an operations, administrative, coordinator, or executive assistant role in finance, banking, fintech, travel, memberships/loyalty, tech startup
• Strong proficiency with Google Workspace (Sheets, Docs, Drive)
• Experience with or ability to quickly learn relevant tools like Looker Studio, HRIS platforms (Gusto, etc), project management software (Asana, Notion), Lever, Slack
• Passion for operational excellence—you get satisfaction from making things run smoothly and enabling others to do their best work
• Based in the US
• Ambitious and ready to dive in


• Major plus if:
• Experience working remotely
• Bachelor's degree in business administration, finance, or other related field
• Interest in or knowledge of credit cards, financial products, loyalty programs, travel rewards, or employee benefits